Did you recently acquire a new GOTV decoder or need to reactivate an existing one? This is the right article for you because this article will walk you through the step-by-step process of activating your GOTV account and get you started with enjoying their programs.
Step by step on how to activate your GOTV
The procedure of activating your GOTV can be simple and quick. Here’s a complete guide to get you started. They include:
Steps 1: Unbox and Install Your Decoder
- Unbox your new GOTV decoder or make sure your existing decoder is linked to your TV and correctly installed.
- Connect the decoder to your TV using HDMI or AV cords.
- Plug in the power cord and switch on the decoder.
Step 2: Locate Your IUC Number
You’ll need your IUC (Installation Control) number to activate your GOTV. This unique 10-digit number can be located on the bottom panel of your decoder, on your smartcard, or in your customer welcome letter.
Step 3: Make your payment
Buy a GOTV subscription bundle from a GOTV authorized reseller or distributor. To suit your needs, you can select from a variety of subscription options.
Pay for your chosen package using one of the available payment methods, such as mobile money, bank transfer, or an authorized agent.
Step 4: SMS Activation
Once you’ve paid, send an SMS with your IUC number to the dedicated activation shortcodes. Usually, the activation SMS format is: “ACTIVATE IUC_NUMBER.”
You will receive an SMS confirming that your decoder has been successfully activated.
Step 5: Wait for Activation:
The activation of your GOTV decoder may take some time. This time can last anything from a few minutes to several hours.
Step 6: Complete the Setup
Once your decoder is turned on, follow the on-screen setup steps, which may involve
- language selection,
- channel scanning,
- and selecting your preferences.
After finishing the setup, you can start watching your favourite GOTV channels. Stay entertained by viewing a variety of material. You can as well Activate your GOTV via the official website, with this link.
What to do if you are having problems with the activation process
If you have any issues during the activation process, please contact GOTV customer service. They can assist in problem resolution and assist.
Frequently Asked Questions
Below are some of the frequently asked questions on how to activate GOTV and their short answers:
Can I use a single account to activate numerous decoders?
If you have many GOTV decoders and want them all linked to the same subscription, you can activate them all under a single account.
Is there anything I need to do after activation?
Yes, after activation, you must finish the decoder setup, which includes language selection, channel scanning, and defining your preferences.
How long does it take for my GOTV to be activated after I submit the activation SMS?
Activation timeframes vary; however, it usually takes a few minutes to a few hours to activate your GOTV. Once completed, you will receive a confirmation SMS.
Can I activate my GOTV through the website or the mobile app?
No, activation is done mostly over SMS using the activation short code given. Payments and other account management services are commonly performed via online and app services.
Do I have to make a payment before I can activate my GOTV?
You must purchase a GOTV subscription package and pay before activation.
Where can I get my IUC number?
Your GOTV account’s IUC (Installation Control) number is a unique identity. You can find it on your GOTV smartcard, the bottom of your decoder, or the customer welcome letter that came with your GOTV decoder when you bought it.
Activating your GOTV is a simple step that lets you access a world of entertainment and remain current on the newest news, sports, and entertainment programming. You can easily set up and activate your GOTV account by following the steps listed in this article.
The thrill of watching your favourite channels is just a few steps away, whether you’re a new user or reactivating an existing account. Make the most of your GOTV subscription and enjoy yourself.