How to Talk to Insurance Claim Adjusters. One of the things you will want to focus on when you are involved in a car accident is how to talk to insurance claim adjusters. All of this is to receive medical attention for any injuries you may have sustained and to get your car back on the road. Furthermore, you will need to know how to converse with your insurance claims adjuster soon after the accident occurs.
How to Talk to Insurance Claims Adjusters
Your settlement cloud results in being significantly reduced if you do not know how to talk to insurance claim adjusters. The way you handle your conversation with adjusters plays a major role in getting your insurance claim. Have it in mind that claims adjusters are not your friends and that they work for the insurance carrier.
Moreover, not unlike a Santa Ana car accident attorney, their aim is to ensure you get as little money as possible for your settlement. Hence, your claim adjuster is likely going to be friendly, but we are also shrewd negotiators.
What is a Claim Adjuster?
A claim adjuster examines insurance claims to determine the extent of insurance coverage a company has. They are known for handling property claims involving damage to structures and liability claims involving personal injuries or third-party property damage. Well, the claims adjuster investigates each case by speaking with the claimant, interviewing any witnesses, researching records, and inspecting any involved property.
Who is an Insurance Claim Adjuster?
An insurance claim adjuster is a person who is professional in determining how much money to pay in a case. Furthermore, they might look at homes for evidence and interview witnesses before deciding. The primary goal of a claim adjuster is to ensure all parties involved are appropriately compensated and held responsible, leaving no detail unaccounted for.
What does a Claim Adjuster do?
You will likely come into contact with a loss adjuster once you have been involved in a major insurance claim, such as a fire or flood at your home or business premises. Their major job is to investigate the insurance claims process and they are usually the first person you will come into contact with from the insurance company after a claim is lodged.
Tips on How to Talk to an Insurance Claims Adjuster
The way you converse with an insurance claim adjuster has a very big impact on your claim. These are some tips that can help you out on how to talk to your claims adjuster:
Stay calm and remain polite at all time
If you are not satisfied with the way the claim process is going, you still have to remain calm when speaking to the claims adjuster. It will not do you any better when you stay angry. Being rude to the adjuster is not going to be of help to you. If you remain calm and polite, it may help ensure that your claim is processed more smoothly.
You must know the name of the person with whom you are conversing.
Once you get a phone call from the insurance adjuster, make sure you get the name, phone number, and business address of the adjuster you are speaking with. Every time you get a phone call, ask for this information.
Make some personal information available.
Do not give your personal life information in total to the insurance claims adjuster. The only information you can give them involves your full name, address, and phone number. Feel free to tell them where you work and what your occupation is, but you do not have to go into detail about your daily life activities, income, work schedule, hobbies, and more.
Do not talk about the accident in detail.
You do not have to discuss the details of the accident with the claims adjuster. You can avoid this by showing them video and photo surveillance, eyewitness statements, and accident reports. Your claims adjuster may find inconsistencies in your story to use against you. so, avoid deep conversations about the incident.
Avoid talking about your injuries.
The insurance claims will ask you about your injuries, but you do not have to go too deep into the details of what you sustained. You are not the doctor, so any way you describe your injuries could end up backfiring and be used against you later. Let the claims adjuster know that you are still receiving medical treatment and let that be the end of the conversation.
Resisted early settlement offers.
You will likely receive an initial settlement that may seem enticing by the at-fault party’s insurance. Moreover, you have to understand that most early settlements will be far below what you should be receiving for your claim. If you’re negotiating upward, you can use easy settlements.
Do not submit a recorded statement.
You do not have to give any recorded statements, so if they ask you for any recorded statements, do not. The sole purpose of getting a recorded statement from you is to use any inconsistencies in your story against you later. So, if the insurance claims adjuster keeps on asking for a recorded statement, keep on reiterating that you won’t.
How Do You Negotiate with a Claims Adjuster?
Don’t be taken advantage of by the insurance adjuster. A seasoned personal injury attorney or firm is the only party qualified to negotiate with an adjuster and formally handle your claim or case. Furthermore, trying to negotiate with an insurance adjuster on your own is another common mistake that can quickly devalue your claim.
In some situations, like this, we see insurance adjusters fall back on whether your accident was so injurious or traumatic. Our injury attorneys have decades of experience avoiding these pitfalls. Talking with insurance adjusters, and representing clients through the injury claims process should also be avoided.
Is being a Claims Adjuster hard?
Most people think being a claims adjuster is one of the toughest jobs in the insurance industry. Well, it is not that hard for you to deal with people who have suffered some kind of loss. According to PayScale, insurance claims adjusters enjoy their work and report high levels of job satisfaction.
